How do I set an appointment with the shipping company?

Pilot Freight services is our freight carrier that will be delivering your freight order. They will contact you by phone prior to the delivery to set up an appointment. You may also contact them at 858-693-0071 to arrange the delivery appointment....Read More

When will my order ship?

We strive to ship all orders received before 12PM PST the same day but please allow 1-2 business days for ordering processing....Read More

Do I have to be home to accept the delivery?

You do not have to be present for UPS deliveries. For all freight deliveries you will be required to set up a delivery time with the carrier and an adult over the age of 18 must be present to inspect and sign for the shipment. Learn more about our Shipping Policies....Read More