Please complete the Claim Form in its entirety and be sure to include photos – if you are unable to provide photos, the claim process may be delayed. Once we receive your claim, our Claims Department will reach out within two (2) Business days with a resolution.
Please note, the defective product must be located in the Continental United States or shipping charges may not be covered by the warranty and must be paid for by the claimant.
1 Year Manufacturer Limited Warranty on all paddle boards (excluding iSUPs) from the date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you. This warranty commitment does not cover claim conditions listed below.
1 Year Manufacturer Limited Warranty on all surfboards from the date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you. This warranty commitment does not cover claim conditions listed below.
2 Year Manufacturer Limited Warranty on all inflatable paddle boards (iSUPs) from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you. This warranty commitment does not cover claim conditions listed below.
THIS WARRANTY COMMITMENT FOR SURFBOARDS, PADDLE BOARDS, AND INFLATABLE PADDLE BOARDS (iSUPs) DOES NOT COVER CLAIM CONDITIONS SUCH AS;
1 Year Manufacturer Limited Warranty on all paddles from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
THIS WARRANTY COMMITMENT FOR PADDLES DOES NOT COVER CLAIM CONDITIONS SUCH AS;
1 Year Manufacturer Limited Warranty on all accessories, not including paddles, from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
THIS WARRANTY COMMITMENT FOR BAGS DOES NOT COVER CLAIM CONDITIONS SUCH AS;
1 Year Manufacturer Limited Warranty on all iSUP pumps from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
For use with the Electronic iSUP pump please wait 5 minutes between filing inflatable boards or until the electric pump is not warm to the touch.
1 Year Manufacturer Limited Warranty on all leashes from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
THIS WARRANTY COMMITMENT FOR LEASHES DOES NOT COVER CLAIM CONDITIONS SUCH AS:
Standard shipping is free on all orders. Items are shipped same or next day.
We offer a 60 day trial period from the date of purchase.
Limited warranty of two years on inflatables and one year for hard boards.